Privacy Policy

At Bhumi Organic, we are committed to protecting your privacy and safeguarding the personal information you share with us. This policy explains what we collect, why we collect it, and how you can control your data.

1. Information We Collect

We collect information you provide directly to us, as well as data gathered automatically when you interact with our website:

• Contact details — your name, email address, and phone number when you submit an inquiry.
• Skin profile — skin type, concerns, and preferences you voluntarily share.
• Transaction data — purchase and order records for our products.
• Technical data — IP address, browser type, device information, and pages visited.

2. How We Use Your Information

Your information is used to:

• Respond to your inquiries and support requests.
• Provide, personalize, and improve our products and services.
• Process payments and confirmations.
• Send updates, promotions, and educational content — only with your consent.
• Comply with legal and regulatory obligations.

3. Cookies & Tracking

We use cookies to remember your preferences, analyze site traffic, and improve your browsing experience. You can disable cookies in your browser settings at any time; this may affect some features of the site.

4. How We Share Your Information

We never sell your personal data. We may share limited information with trusted service providers — such as payment processors and delivery partners — solely to deliver the services you request, and only under confidentiality agreements.

5. Data Retention & Security

We retain your data only as long as necessary for the purposes described above or as required by law. Industry-standard safeguards, including encrypted storage and restricted access, protect your information from unauthorized use.

6. Your Rights

• Access a copy of the personal data we hold about you.
• Request correction of inaccurate or incomplete information.
• Request deletion of your data, subject to legal retention requirements.
• Opt out of marketing communications at any time.

To exercise any of these rights, contact our data protection team at hello@bhumi.com.np.

7. Contact Us

Questions about this policy? Write to us at Bhumi Organic, Durbar Marg, Kathmandu, Nepal, or call +977 (01) 422-8890.